Privacy Policy for APPEAL Aroma

Last Updated: October 2, 2025

APPEAL Aroma (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.appealaroma.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. COLLECTION OF YOUR INFORMATION We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
• Order Information: Information related to your purchases, such as the products you buy, order dates, and payment history.
• Device Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

2. USE OF YOUR INFORMATION Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your orders and payments, and deliver the products you have purchased.
• Email you regarding your account or order.
• Send you a newsletter, promotional materials, and other information about our brand.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. DISCLOSURE OF YOUR INFORMATION We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Razorpay, PayU), data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Courier & Logistics Partners: We will share your shipping information with our logistics partners (e.g., Blue Dart, Delhivery) to facilitate the delivery of your orders.

4. SECURITY OF YOUR INFORMATION We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. YOUR RIGHTS You have the right to access, correct, or delete your personal information held by us. You may also opt-out of receiving marketing and promotional communications from us at any time by unsubscribing from our emails.

6. CONTACT US If you have questions or comments about this Privacy Policy, please contact us at: APPEAL Aroma [Your Corporate Address, with Pincode]
Email: support@appealaroma.com