Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer free standard delivery across India on all orders above ₹1999. For orders below this amount, a shipping fee of ₹99 will be charged. Any delivery charges, if applicable, will be clearly shown at checkout before you confirm your order.

We accept Credit and Debit Cards (Visa, MasterCard, RuPay), UPI, Net Banking and leading Wallets. We also offer Cash on Delivery (COD) on selected pin codes. All online payments are processed through secure payment gateways.

Orders are usually processed within 24 to 48 hours. Standard delivery generally takes 3 to 6 working days depending on your location. Deliveries to metros and major cities may arrive sooner. You will receive tracking details once your order has been dispatched.

We use SSL encryption and trusted payment gateways to keep your data secure. We do not store your payment information, and your personal details are never shared with third parties. Shopping with Appeal Aroma is completely safe.

Once you place your order, you will receive a confirmation email and SMS. Our team carefully packs your perfumes and dispatches them within 24 to 48 hours. You will receive a tracking link so you can follow your order until it reaches your doorstep.

Yes, every order includes a detailed invoice with product details, prices, taxes and shipping information. The invoice will be emailed to you and also included inside your delivery package.

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